Last updated: September 2026
At A to Z Service we take your privacy seriously. This policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
- Account info: name, email, phone number, address.
- Booking details: services requested, schedule, special instructions.
- Payment data: handled by PCI-compliant processors - we never store card numbers.
- Usage data: device type, browser, pages viewed, IP address.
2. How We Use Your Data
- To match you with the right professional and complete your booking.
- To send service notifications, receipts and important updates.
- To improve our platform, prevent fraud and ensure safety.
- With your consent, to send marketing offers (you can opt out anytime).
3. Sharing
We share necessary booking details (name, address, contact) with the assigned professional. We never sell your personal data to third parties.
4. Cookies & Tracking Technologies
We use essential cookies for authentication and analytics cookies to understand product usage. You can manage cookie preferences in your browser.
We also use third-party tracking and analytics tools on our platform:
- Google Tag Manager (GTM): manages the tags and scripts used to measure how our platform is used.
- Google Analytics 4 (GA4): collects information about how you interact with our platform (pages viewed, device and browser type, and approximate location derived from your IP address) so we can improve it.
- Meta (Facebook) Pixel: measures the effectiveness of our advertising and helps us build relevant advertising audiences.
These tools collect data such as IP address, browser type, pages viewed and device identifiers using cookies and similar technologies. The data is used for analytics and advertising purposes and is processed by Google and Meta in accordance with their own privacy policies. You can limit this tracking by blocking cookies in your browser, by installing the Google Analytics Opt-out Browser Add-on and by adjusting your advertising preferences with Google and Meta.
5. Data Security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is strictly limited to authorized personnel.
6. Your Rights
You can access, export, correct or delete your personal data at any time from your dashboard, or by emailing info@atozservicebd.com.
7. Data Retention
We retain account data for as long as your account is active, plus 24 months for legal and accounting purposes.
8. Children
A to Z Service is not intended for users under 18. We do not knowingly collect data from minors.
9. Updates
We will notify you by email of any material changes to this policy.
10. Contact
Privacy questions: info@atozservicebd.com
